Managing creators
You can add creators to CreatorDB database or view a creator’s profile and content performance. Additionally, CreatorDB allows you to manage multiple creators through the Groups feature.
-
- Adding creators
Adding a creator to the database during a search
When you cannot find a creator through the search bar, you can submit this new creator to the CreatorDB database.
-
Log in to CreatorDB.
-
Enter a creator’s ID or name in the search bar.
-
Click on a social media platform.

-
Enter the creator’s ID or handle.
- Click Add creators.
The creator is added to the database.

Adding creators to the database by entering their account details
-
Log in to CreatorDB.
-
Click Add creators.
The Add new creators to CreatorDB window appears
-
Select a social media platform.
-
Enter the required details in the Submission area.
-
Click Submit.


Adding creators to the database by uploading a file
Important: To upload multiple creators from a file, save the file in .csv format that follows the template format.
-
Log in to CreatorDB.
-
Click Add creators.
The Add new creators to CreatorDB window appears.
-
Click Upload.
A window appears.
-
Select a file.
-
Click Open.

-
Click Submit.
Viewing creator submission history
The Submission history shows the creator records you submitted to the CreatorDB database. It shows whether the creator was successfully submitted. Adding the creator’s data to the database can take one workday.

| No. | Label | Description |
|---|---|---|
| 1 | Updated | Shows the last date the system updated the submission history. |
| 2 | Update status | Refreshes the submission history to show the latest submitted creator record status. |
| 3 | Channel name | Shows the creator’s channel name, location, and whether the creator account is verified. |
| 4 | Platform submitted | Indicates the social media platform of the submitted creator’s account. |
| 5 | Channel ID/ Handle | The creator’s YouTube, Instagram, or TikTok ID or handle name. |
| 6 | Submitted time | Shows when you submitted the creator. |
| 7 | State | Shows the creator submission status. Submitted creators will undergo a review process before they are added to the database. Please see the following table for all submission states and descriptions. |
| Submission states | Description |
|---|---|
| Success | The creator has been submitted to the CreatorDB database and will undergo the review process. |
| Already exists | The submitted creator’s data is already available in the CreatorDB database. |
| Not available | The submitted creator’s format is invalid. Please check that the submitted creator’s ID follows the format in the on-screen instructions, or if the submitted file format is the same as the template file. |
| Process worker error | An error occurred while processing the submitted creators’ data. If you encounter this error, please contact CreatorDB at support@creatordb.app. |
| User not found | The system did not find the submitted creator’s data. |
| Private user | The submitted creator account is private. |